Leadership, Communication and Interpersonal Skills for Managers

Purpose

Leadership, Communication and Interpersonal Skills course is designed to help individuals develop their abilities to lead and communicate effectively in various contexts. The course covers various topics such as leadership styles and principles, communication techniques, interpersonal skills, critical thinking, decision-making and problem-solving.

Course Objectives

  • To develop an understanding of leadership styles and principles and the ability to apply them in various contexts.
  • To improve communication skills, including verbal, written and nonverbal communication, and the ability to communicate effectively with diverse audiences.
  • To improve interpersonal skills, including active listening, conflict resolution, teamwork, and the ability to build and maintain relationships.
  • To develop the ability to think critically and make effective decisions in a variety of leadership and management situations.
  • To provide hands-on experience in leadership and communication through group projects, case studies, and simulations.
  • To help participants understand the importance of cultural sensitivity and diversity and how to apply this understanding in their leadership and communication practices.

Duration: 5 Days

Target Audience

  • CEO’s
  • All individuals whose responsibilities include the development and entrenchment of leadership, communication, and interpersonal skills as well as organizational leadership for the improvement of broader organizational strategic objectives

Program Outline

Topic 1. Introduction to Leadership and Communication

  • Definition of leadership and communication
  • Importance of effective leadership and communication
  • Overview of course objectives

Topic 2. Leadership Styles and Principles

  • Understanding different leadership styles and when to use them
  • Developing leadership skills and qualities
  • Applying leadership principles in real-world scenarios

Topic 3. Communication Skills

  • Understanding verbal, written and nonverbal communication
  • Developing effective listening skills
  • Communicating effectively with diverse audiences

Topic 4. Interpersonal Skills

  • Building and maintaining relationships
  • Active listening and effective feedback
  • Resolving conflicts and managing stress

Topic 5.Critical Thinking and Decision Making

  • Identifying and analyzing problems
  • Developing and evaluating alternatives
  • Making effective decisions

Topic 6. Group Dynamics and Teamwork

  • Understanding group dynamics and team roles
  • Building and leading effective teams
  • Managing and resolving conflicts within teams

Topic 7. Cultural Sensitivity and Diversity

  • Understanding the importance of cultural sensitivity and diversity
  • Recognizing and valuing differences
  • Applying cultural sensitivity and diversity in leadership and communication

Topic 8.Ethics and Integrity in Leadership and Communication

  • Understanding the importance of ethics and integrity in leadership and communication
  • Recognizing and dealing with ethical dilemmas
  • Incorporating ethics and integrity into leadership and communication practices

Topic 9. Conclusion

  • Review of key concepts
  • Discussion of real-world application of leadership, communication and interpersonal skills
  • Tips for continuing personal and professional development in these areas