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INTRODUCTION
Improving employee performance and productivity is critical for organizational success. This course empowers managers and HR professionals to set clear expectations, monitor progress, and remove obstacles that hinder optimal employee output.
HOW YOU BENEFIT
- Boost individual and team productivity
- Apply tools to identify and resolve performance bottlenecks
- Create a high-performance work environment
- Align performance goals with organizational strategy
WHO SHOULD ATTEND
- Line managers and supervisors
- HR officers and talent managers
- Team leaders and department heads
DURATION
5 Days
COURSE MODULES
Understanding Performance and Productivity
- Definitions and distinctions
- Key drivers of employee performance
- Impact of productivity on organizational outcomes
Setting Clear Expectations and Performance Goals
- SMART goal setting
- Role clarity and job descriptions
- Aligning personal goals with team objectives
Monitoring and Measuring Performance
- Performance indicators and benchmarks
- Productivity tracking tools and software
- Continuous vs. periodic assessments
Motivation and Engagement Strategies
- Intrinsic vs. extrinsic motivators
- Recognition and reward systems
- Engaging employees through purpose and autonomy
Feedback and Coaching Techniques
- Constructive feedback models (e.g., SBI, GROW)
- Coaching for skill and behavior improvement
- Feedback loops and check-ins
Addressing Underperformance
- Diagnosing root causes
- Designing performance improvement plans (PIPs)
- Legal and ethical considerations
Process Improvement and Work Design
- Eliminating workflow inefficiencies
- Task redesign and automation
- Time management and role optimization
Using Technology to Boost Productivity
- Productivity apps and digital workflows
- Collaboration tools (e.g., Teams, Slack)
- Remote work performance tools
Team Performance Optimization
- Team dynamics and productivity blockers
- Group accountability and synergy
- High-performance team traits
Creating a Culture of High Performance
- Role of leadership in performance culture
- Continuous learning and adaptability
- Sustaining momentum and recognizing wins
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